Support

We’re here to help.

UghOkay is built to be simple, but if something’s not working or you have a question, reach out — we’ll get back to you.

Contact us

Email us at support@ughokay.com and we’ll respond as soon as we can.

Common questions

My activities disappeared

This can happen after reinstalling the app or restoring a device without an iCloud backup. Unfortunately, activity data is stored locally on your device and cannot be recovered remotely. If this happens, we’re sorry — email us and we’ll see if there’s anything we can do.

My subscription isn’t showing up

Go to Settings → Restore Purchasesin the app. If that doesn’t work, make sure you’re signed into the same Apple ID you used to subscribe, then try again. Still stuck? Email us.

I want a refund

Purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com and follow Apple’s refund process.

How do I cancel my subscription?

Open the Settingsapp on your iPhone → tap your name → Subscriptions → find UghOkay → Cancel. You’ll keep access until the end of the current billing period.

I have a feature idea

We’d love to hear it. Send it to support@ughokay.com.

UghOkay · Made for tired brains.